Letter Legends ("the Game", "we", "us", "our") is developed and operated by Glitch Yard. If you have questions about this policy, contact us at privacy@glitchyard.studio.
This policy applies to the Letter Legends mobile application available on iOS (Apple App Store) and Android (Google Play Store), including all game features, services, and any related websites.
When you create an account or sign in, we collect:
Anonymous accounts can be upgraded to a persistent account at any time. Your game progress transfers automatically.
We collect data about how you play the game to operate leaderboards, matchmaking, and game features:
We and our service providers automatically collect:
If you make in-app purchases, Apple or Google processes the payment. We receive:
We do not receive or store your credit card number, billing address, or full payment details. All payments are handled by Apple or Google.
With your consent, we collect analytics events to improve the game. Examples include:
You can disable analytics collection in Settings → Privacy → Analytics.
We use Firebase Crashlytics to automatically collect crash reports. These include the device model, OS version, app version, and a stack trace of what caused the crash. Crash reports help us identify and fix bugs. This data does not include your personal information or gameplay content.
If you allow push notifications, we receive a device token from Firebase Cloud Messaging (FCM) and store it on our servers to send you notifications such as match results, daily rewards, and game updates. You can revoke notification permission at any time in your device settings.
| Purpose | Data Used | Legal Basis (GDPR) |
|---|---|---|
| Provide and operate the game | Account info, gameplay data, device info | Contract performance |
| Authenticate your account | User ID, email, auth tokens | Contract performance |
| Leaderboards and rankings | Display name, scores, trophy count | Contract performance |
| Matchmaking (PvP) | Player ID, skill rating | Contract performance |
| Show advertisements | Device info, ad ID (with consent) | Consent / Legitimate interest |
| Analytics and game improvement | Events, gameplay data, device info | Consent |
| Crash reporting and bug fixes | Crash logs, device info, app version | Legitimate interest |
| Push notifications | FCM token, notification preferences | Consent |
| Prevent fraud and abuse | User ID, gameplay data, device info | Legitimate interest |
| Comply with legal obligations | Any data required | Legal obligation |
We use the following third-party services. Each has its own privacy policy. By using the Game, you acknowledge that your data will be processed by these providers.
We use several Firebase services:
Privacy policy: policies.google.com/privacy
PlayFab is our backend game service. It stores your player profile, game progress, leaderboard scores, and matchmaking data on Microsoft Azure servers.
Privacy policy: privacy.microsoft.com/privacystatement
We use LevelPlay (powered by ironSource) to serve advertisements — specifically rewarded video ads and interstitials. LevelPlay may collect:
On iOS, you will be shown Apple's App Tracking Transparency (ATT) prompt before any advertising identifier is accessed. If you decline, only non-personalized (contextual) ads will be shown.
You can change your personalized ads preference at any time in Settings → Privacy → Personalized Ads.
Privacy policy: ironSource Privacy Policy
In-app purchases are processed entirely by Apple or Google. We use Unity Purchasing as the client-side integration, but payment data never touches our servers.
We do not sell your personal information to third parties.
We share data only in these circumstances:
Letter Legends shows advertisements to support free gameplay. We use rewarded video ads (you choose to watch them for in-game rewards) and interstitial ads (shown between matches). We do not show banner ads.
With your consent, ads may be personalized based on your interests and device activity. You can opt out of personalized ads at any time in Settings → Privacy → Personalized Ads. After opting out, you will still see ads, but they will be contextual only.
On iOS 14+, you will be shown Apple's ATT prompt before any advertising identifier is accessed. Tapping "Allow Tracking" enables personalized ads. Tapping "Ask App Not to Track" limits ad personalization.
Letter Legends is not directed to children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.
If you believe your child has provided personal information to us, please contact us at privacy@glitchyard.studio and we will delete it promptly.
If you are in the EEA, UK, or Switzerland, you also have the right to:
To exercise these rights, email privacy@glitchyard.studio. We will respond within 30 days.
California residents have the right to:
Do Not Sell or Share My Personal Information: Glitch Yard does not sell or share your personal information as defined under the CCPA/CPRA. We do not exchange personal information for monetary or other valuable consideration. If you believe your data has been sold or shared without consent, contact us at privacy@glitchyard.studio with the subject line "Do Not Sell My Info" and we will investigate promptly.
We use TLS encryption for all data in transit. Player data is stored on Firebase (Google Cloud) and PlayFab (Microsoft Azure), both of which maintain industry-standard security practices. Access to user data is restricted to authorized personnel.
No system is 100% secure. If you believe your account has been compromised, contact us immediately.
Your data may be transferred to and processed in the United States and other countries where our service providers operate. Firebase and PlayFab maintain appropriate safeguards including Standard Contractual Clauses (SCCs) for transfers from the EEA.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and show an in-app notification on your next session. For significant changes, we will re-present the consent dialog so you can review and re-accept.
For privacy questions, data requests, or to request account/data deletion:
EEA residents may also lodge a complaint with their local data protection authority if they believe their rights have been violated.